Iceland volcano: What are your rights? Which?
Which? Holiday's experts answer your most crucial questions about the Icelandic volcano eruption and its effect on consumers.
I’m supposed to be going on holiday tomorrow, but it looks like my trip can't go ahead because of the volcanic eruption. Is there anything I can do?If you have booked a package holiday and your flight is cancelled, you have the option of either cancelling your holiday and getting a full refund, or re-booking for another departure - usually within about 28-30 days.
You shouldn’t incur any administration charges for re-booking your holiday, but if the new holiday would have cost more money than the original, you may incur some additional costs.
If you have booked the 'components' of your holiday separately, the situation is more complex. While your airline may be obliged to help you, you will probably need to rely on travel insurance or another form of cover to protect against losing money on any accommodation and activities you have organised.
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