Symbility Finalizes Three Year Contract With Groupe Promutuel MarketWatch (press release)
, Is proud to announce the finalization of a three year contract with Groupe Promutuel, based in Quebec City, Quebec.Groupe Promutuel, with more than 160 years' experience and 545,000 insured members, is dedicated to providing its customers with superior products and unparalleled service. As one of the most important insurers in Quebec, the company's commitment to their clients created a need for a proven and innovative software solution to help manage the workflow of its property and casualty claims.
An easy to use application was sought that would meet the group's bilingual needs, French and English, for both the software and the software provider's support team. Symbility Mobile Adjuster and Symbility Claims Connect offered a simple, integrated approach to handling property claims that appealed to Groupe Promutuel and met each of its requirements.
"Promutuel is recognized for the excellence of its customer service and we are confident Symbility's property estimation system will significantly improve the claims-handling process for our property claims professionals, resulting in an even higher level of service for our insured members," states Benoit Duchesne, Manager - Claims for Promutuel. "We are especially enthusiastic about the reporting capabilities and process efficiencies the new system offers. Symbility was easy to work with and we look forward to a strong partnership."


